Stove Frequently Asked Questions?
What size of stove should I buy?
The size of stove needed depends on the size of the room and property you are putting it in as well as the job you need it to do.
Stoves are very practical and the heat generated can be varied depending on what fuel you use and the size of the fire you make. You can also add fans and a back boiler to heat you central heating and blow warm air around your home.
As the cost of fuel rises many people are now looking for cheaper and greener ways to heat their home and real wood burning stoves offer these benefits.
There is a basic calculation you can use to check the energy needed
to heat a room which is:
Room Height (metres) x Room width (metres) / 14 = Kilowatts needed to heat the room.
What colour and styles can you buy?
Stoves can come in a variety of styles and colours. From a really contemporary look to the traditional ones seen in many country cottages. You can see some of our extensive range in the products section of the website.
Are they easy to maintain?
Yes normally we service your fire and sweep your chimney about once a year, provided you have used your stove correctly i.e. burning properly seasoned wood and not burning the stove to hot (above 600 Fahrenheit) then this should be fine.
What fuel can I burn in a multi-fuel stove?
A multi-fuel stove can burn smokeless coal, seasoned wood or peat. It is very important that the wood is seasoned as many problems experienced are a direct result of unseasoned wood being used.
Is a wood burner environmentally friendly?
Burning wood and therefore wood burning stoves is one of the most environmentally friendly ways of heating your home, this is due to the fact that timber is a carbon neutral fuel. Timber absorbs as much carbon dioxide when it is growing as it does when it is burnt. Therefore, leaving the timber to rot would release the same amount of carbon dioxide when it is burnt.
Not only is heating with wood environmentally friendly, but may also save you money because timber for fuel is typically up to 30% cheaper than gas and oil, with prices set to continue to rise. In addition to this, timber is usually sourced in local areas, thus reducing transport miles and associated emissions.
Can a stove be fitted in a semi-detached or terraced house?
Yes. Terraced houses typically have one large double room and a kitchen therefore fitting a stove in this kind of property has the potential to save a massive 50-60% on your gas bill, if you use your stove as a proper heat source.
Would the adjoining house be affected by the installation?
No. Typically a terraced or a semi-detached house which is sharing the same chimney as next door has separate chambers. Usually about four chambers per household and these chambers run to each individual fireplace usually two fireplaces upstairs and two downstairs of course depending on the size of a property.
This is one of the reasons that a chimney should be lined when fitting a wood burner or a multi-fuel stove, a house over 50 years old would just have a cement lined chimney or a brick and stone chimney. Over the years chimneys that were once used as open fires are now dormant and usually these chimneys are open to the elements so rain and frost will get to these chimneys and break up the internal chimney chambers, with this happening also mixing with the existing tar in your chimney you create acid corrosion, by having the chimney lined you are preventing this from happening also whoever you have to install your stove they will be able to issue you with a certificate of compliance which in affect will guarantee your work.
Do I need an existing chimney?
All stoves require a suitable flue for the fire to work but if your property does not have a chimney at present then we can give you a couple of options.
For example a lot of properties will have a chimney breast but no chimney stack, this is quite easy to overcome instead of rebuilding your chimney stack which can be quite costly we would open the roof around the area that the previous chimney was and expose the existing chamber which should be below roof level and then we install a flexible chimney liner and a insulated rigid flue which is what will replace the chimney stack.
If your property has no chimney at all this is usually a new property then we would fit a flue system which would run up the side of your house or run internally through the bedroom and attic space then through the roof, you would need a site visit to see what option is viable.
Can I use my gas liner for my stove?
No. A gas liner is only suitable for gas appliances, the difference between a gas liner and a solid fuel liner is a lot! A gas liner is made of aluminum single skinned coil which will only take certain temperatures no way near the temperatures you need for a solid fuel fire.
A solid fuel liner is made of stainless steel and is double skinned and can take up to 900 degrees Fahrenheit and they can last up to the lifetime of the stove providing the flue is swept at least once a year.
Is planning permission required?
Not usually but if you require a complete flue system e.g. in a newly built property it is recommended to phone your local authority to check. 90% of the time customers wont have a problem.
Can I fit the stove myself?
NO! It is vital that it is fitted correctly or you risk invalidating your insurance or worse. Incorrectly fitted stoves can even cause death by smoke or Carbon Monoxide poisoning and so you will need to get a Hetas registered installer to safely fit your new stove for you.
How much time does the installation take?
It depends on the job, however a standard installation is typically completed in one day. If building work is required such as opening up the recess etc we usually allocate 3 days.
Will I get help and advise in the planning stage?
What happens is a member of team would come out to the property and ask you what your ideas or thoughts are and we would give you ideas on how to achieve it, also making sure that it would be suitable, then we would give you some advise on the size of the stove you require and recommendations on what kind of stove to get, we would then give you a verbal quote then send you a written quote. of course if you had any concerns or questions or just need some advise feel free to ring us. Once you have made a decision we do all the rest for you from organising the work to ordering your stove and brining the stove with us on the day of installation.
Will other rooms in the house benefit from the heat?
Yes.Depending on the size of the property and the size of the stove, also how you burn your stove is also very important, if you use your stove as a proper heat source this means have the fire on regular and for long lengths of time the heat will travel quite freely around your property.
Can I run my water and radiators off a wood burner?
Yes.This is a good way to maximise the heat from your stove, in order for you to do this a site visit is required to find out what size boiler you need and how many radiators can be run from the stove. Cost can be a factor in this kind of work especially if the system you have now is perfectly fine.
Does the stove and work come with a guarantee?
Yes. All the stoves we supply carry a guarantee usually about 5 years
depending on the model.
The actual installation has a 3 year labour guarantee.
How safe are Stoves?
Woodburners are like a lot of things they are completely safe as long as you respect them! Make sure that the installation is carried out by a company who is HEATAS registered and that you receive a certificate to comply with building regulations.
Be aware that the woodburner is very hot when fully lit. Make sure that
your hearth is a least 250mm in front of your fire and at least 300mm
in front of fire if you have carpet.
Is it easy to light a fire?
Very easy once you get the hang of it. Just make sure that the wood you use is seasoned and dry if it is not then your fire will struggle to light and the efficiency of the fire will be affected. Our installers will go through the process of how to use your fire at the end of the job so ask them as many questions as you want.
Will this stove do an overnight burn?
Generally the larger stoves will no problem. Keeping your fire lit overnight will take a bit of practice but most will pick it up fairly quickly.
To keep the fire lit overnight you close all the air flow dials and dampen down the flame with a coating of coal dust or dross. This will slow down the burn and allow it to burn though the night.
One word of warning though we have found that customers who do this on a regular basis have much higher fuel costs and this practice is generally not necessary.